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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anthony Rattanasamay

Anthony Rattanasamay

September 14, 2024

5  out of  5
rating by Anthony Rattanasamay
"I had the unfortunate experience of being involved in a hit-and-run incident, and I am incredibly grateful for Catherine’s assistance throughout the process. Catherine went above and beyond to help me by tracking down the driver who hit me and identifying their insurance. Her dedication didn’t stop there—she supported me in filing a claim and followed up diligently to ensure everything was handled smoothly. Without Catherine’s exceptional efforts, I would have struggled to navigate this situation on my own. Her proactive and compassionate approach made a significant difference during a challenging time. I highly recommend Catherine to anyone in need of an insurance agent who truly cares about their clients and provides outstanding service."
We responded:
"Anthony, Thank you so much for your kinds words! We are so glad that we were able to partner with you and assist in your situation and appreciate you taking the time to leave feedback on your experience with us."
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Carlos Escuza

March 26, 2024

5  out of  5
rating by Carlos Escuza
"When you put your trust in Catherine Song Chow with your insurance and financial needs, you get so much more than you would expect from any other agent. Catherine is the epitome of the caring person who you can believe that she has your best interests at heart. There is so much more praise I could give her and her staff but I would just end by saying that you should give her a try if you have any insurance needs. Mahalo"
We responded:
"Carlos, Thank you so much for sharing your experience with our office. We appreciate you and enjoy working with people to assist in their needs. Looking forward to our continued partnership."
Profile photo of Nicholas Ainsworth

Nicholas Ainsworth

March 13, 2024

5  out of  5
rating by Nicholas Ainsworth
"Cat & her team helped us so much! They were very personable and professional. Thanks!"
We responded:
"Thank you so much for sharing your experience Nick!!! We appreciate being able to assist you and look forward to a long partnership! We appreciate you!"
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Randon Ho

December 2, 2023

5  out of  5
rating by Randon Ho
"My back windsheild was shattered and I was worried I had to pay the nine hundred dollars I was quoted. I called my agent and she told me not to worry and took care of virtually everything and it didn’t cost me a dime. Very professional and the turn around was amazingly quick. Super agent as far as I’m concerned, thank you Catherine!!!"
We responded:
"Thank you for your review Randon! I am glad that we could help get you back on the road quickly! We appreciate your business and partnership!"
Profile photo of Tri Ta

Tri Ta

November 30, 2023

1  out of  5
rating by Tri Ta
"This business was really spooky and tricky and I would not recommend anybody to buy insurance from this place. Last month when I purchased insurance, and the lady gave me the quoted and I agreed to buy it. Two weeks later another lady texted me and said if I don't install the "drive safe and save" app they will remove my discount. I called back the office and talked to the same lady that I bought car insurance from. I told her that she should have informed me upfront that I will need to install the app in order to get discount. Then i can make the decision eitger to buy it or not. All she did just to apologized to me and there is nothing that she can do about it unless I install the app or she will remove my discount and send me a bill in a week to ask me pay 10% more of the total price. I will shop around and leave this place. I would give this place a zero instead of one star if there is an option."
We responded:
"Hi Tri, I apologize for the confusion on the Drive Safe and Save program. I understand how this can be very frustrating, please give me a call or email to discuss this further. We appreciate your partnership."
Profile photo of George Spillers

George Spillers

June 13, 2023

5  out of  5
rating by George Spillers
"Great people and rates"
We responded:
"Thank you for your kind review of your experience! We appreciate you and the opportunity to assist in your insurance needs!"
Profile photo of Eddie Keene

Eddie Keene

October 4, 2022

5  out of  5
rating by Eddie Keene
"Great people and great prices for the coverage Matt took great care and handled my needs in a short time I highly recommend Catherine sings state farm"
We responded:
"Thank you Eddie! We really appreciate you taking the time to share your experience with our office! Matt is great and I am glad that he was able to take care of your needs!"
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Nick Fiero

August 12, 2022

5  out of  5
rating by Nick Fiero
"Catherine is super awesome!! Super professional and prompt service! I would put more stars if I could!"
We responded:
"Thank you so much for sharing your experience with our office! We appreciate you!"
Profile photo of Mark Dahilig

Mark Dahilig

June 25, 2022

5  out of  5
rating by Mark Dahilig
"Aaron Rogers, Patrick Mahomes, Catherine Sing Chow, Chris Paul. What do all these people have in common!?!……All-Stars that is for State Farm! Cat has been our Quarterback/Point Guard for all of our policies and navigating all the X and O of discount double checking us to ensure we are covered and protecting our family assets. Don’t know where we would be without her calling the plays. If you’re in the need for a new agent or just a policy quote take a 30 second timeout and give her a call and maybe you’ll end up winning The Ring"
We responded:
"Thank you so much Mark! We really appreciate you and your family taking the time to walk through everything with us. We appreciate you!"
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Danielle Harano

June 24, 2022

5  out of  5
rating by Danielle Harano
"Friendly and very responsive. Answers questions thoroughly and helps you understand your options. Highly recommend."
We responded:
"Thank you Danielle! Your feedback and recommendation is much appreciated!"
Profile photo of Cara Muñiz

Cara Muñiz

June 24, 2022

5  out of  5
rating by Cara Muñiz
"Since moving back home it was important for us to have a local agent that we could rely on. Catherine and her team really took the time to explain all of our options so that we could make the best decision in choosing coverage for our family. When I reached out with questions she is always quick to respond and always provides thorough answers. It is always a good feeling to know that you and your family are prepared and well taken care of. Thank you to Catherine and her awesome team!"
We responded:
"Hi Cara! Thank you for the glowing review! We are truly grateful that you trust the Catherine Sing Chow State Farm Agency to take care of your insurance needs and we appreciate you taking the time to share feedback on your experience."
Profile photo of Sarina Komiyama

Sarina Komiyama

May 13, 2022

5  out of  5
rating by Sarina Komiyama
"Thank you for such great service!"
We responded:
"Hi Sarina! We appreciate you taking time to review your experience! Thank you!"
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Lars Fitter

January 18, 2022

5  out of  5
rating by Lars Fitter
"I’d recommend Catherine & her team to anyone that asks!"
We responded:
"Thank you Lars! It was a pleasure to meet you and I appreciate you giving us the opportunity to assist you with your insurance needs! Take care!"
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suzee ramirez

December 30, 2021

5  out of  5
rating by suzee ramirez
"Catherine has been the best insurance agent I have ever encountered. We contacted her for renter's insurance for our daughter and she was extremely helpful and knowledgeable. Then, we decided to purchase a car for our daughter -- and again Catherine was extremely helpful in getting a good auto insurance policy in place. When we had an issue that required filing a claim, she was kind and patient in helping us get it resolved. Then, a few weeks later, she called to make sure everything went smoothly. I have never felt this cared for by an agent. I appreciate all you do Catherine!"
We responded:
"Thank you so much Suzee! It was a pleasure to assist you and your daughter and I appreciate you sharing your experience with our office."
Profile photo of Camilla Collings

Camilla Collings

September 14, 2021

5  out of  5
rating by Camilla Collings
"I’ve gone through a few insurance companies over the years, having moved away and back again and I have to say that this office is quite good. They offered the best value of all companies I called to screen insurances and respond quickly to inquiries."
We responded:
"Thank you so much for the review! I am glad that Helen was able to help you, she is Awesome! We are happy to have you as a customer!"
Profile photo of Heather Paik

Heather Paik

September 3, 2021

5  out of  5
rating by Heather Paik
"Catherine is very thorough when explaining my options and made me feel confident in my choices. Very professional and very responsive which is what I look for when it comes to service. I feel relieved that my family is covered in the event life throws me a curve ball. Highly recommended"
We responded:
"Thank you so much Heather! We are so glad that we were able to meet the needs of your family. I appreciate you taking the time to review your experience!"